Spiceworks

spiceworks.com

Parse Score

33.1

Updated 2d ago

Parse Score

33.1

Updated 2d ago

Brand performance

How Spiceworks's AI visibility has changed over time

Brands that AI recommends alongside Spiceworks

Rank	Brand	Parse Score	Global	Niches
#1	Spiceworks	33.1	You	You
#2	Zendesk	80.7	Peer gaining	You gaining
#3	Intercom	67.9	Peer gaining	You gaining
#4	Front	36.7	Flat	You gaining

Where Spiceworks ranks across competitive niches

RankNicheShare of voice

Questions people ask AI where Spiceworks appears

Prompt	Prompt visibility
What's the best helpdesk ticketing app for our team?	7.8
what software should i use for ticketing systems?	3.9
We need a central system to manage identities and access for thousands of employees and contractors. What's the best Identity and Access Management (IAM) solution with robust lifecycle management?	-

Domains AI cites when recommending Spiceworks

Source	Citations	Prompts
front.com 7 ticketing systems shaping customer service in 2026 - Front. Opens in new tab.	23	2
usepylon.com Best Help Desk Software & Ticketing Systems - Pylon. Opens in new tab.	23	2
helpdesk.com Top Help Desk Software and Ticketing Systems in 2025	19	2

Spiceworks AI visibility